LaMarsh Global’s official blog, where change management thought leaders make the case for successful change.

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Importance of the Change Management Standard [Video]

Rick Rothermel, CEO of LaMarsh Global, articulates for us the importance of the ACMP standard and how it has been evolving and will continue to evolve at the pace of change.

Because the ecosystem of business is changing rapidly, clients want things to happen quicker, more efficiently. They also want to…

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Enhanced Public Training: Learn to Lead Change for Your Organization!

No hype!  No pitch!  No cut rate discounts!  Just Do It!

The new year is here and it’s time for you to take charge of your future – Learn the concepts, apply the tools and earn the certifications you need to effectively lead and implement change in your organization.

Our change…

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6 Tips for Managing Culture Clash

How can converging organizations leverage change management discipline to successfully integrate their respective, unique cultures?

One of our clients, a southwest regional organization that is aggressively acquiring independent practices and specialty centers, recently asked me this question.  The company’s goals are to create a system that will better serve a larger customer base and to…

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3 Easy Ways to Engage Targets in the Change Process

How can we get Targets to accept accountability for understanding the project and for making it happen?

My client Sophia emailed me to share her frustration with the Targets impacted by her current change initiative. Overall, they simply refused to participate in the change process and, unfortunately, they took too much…

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4 Ways to Shift the Conversation From Change Management to Risk Mitigation

How do you convince leaders that managing change is important?

I met Eduard at Change Management 2016, this year’s ACMP Global Conference in Grapevine, Texas. We talked about how challenging it was for him to apply change management discipline within his organization. He couldn’t convince his leadership team of why the organization should embrace the…

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How to Leverage Your Change Agent Network

What is the best approach to coordinating the efforts of multiple Change Agents supporting an enterprise-wide change implementation?

This question comes from Kung Jin, who earned his advanced certification just over a year ago. He was recently appointed to the position of Chief Change Officer for a global distribution organization. He told me he is…

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10 Building Blocks of Organizational Change Capability

How is developing change management competency different from creating organizational change capability?

We recently received an RFP from a global manufacturing organization interested in creating “change management” competency across the enterprise.  

Our team attended a Q&A session. We were asked, “How is developing change management competency different from creating organizational change capability?”

In the video,…

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How to Coach Up Ineffective Change Sponsors

STRONG SPONSORSHIP IS CRITICAL TO PROJECT SUCCESS

I received an email from a former client who is now a Change Agent working on a mission-critical change project. In her message, she wrote that her project’s Sponsor recently changed and that her new supervisor is pushing her to get done with…

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3 Ways Change Management Improves Business Strategy

GOOD CHANGE MANAGEMENT IS GOOD BUSINESS STRATEGY

My client Alexis contracted LaMarsh Global to work with her senior leadership team on the development of their business strategy. She recognized that defining and implementing a business strategy requires change management discipline to be successful. Her CEO respected her opinion but was skeptical…

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10 Tips for Communicating the Desired State

WHAT ARE THE BEST WAYS TO EFFECTIVELY COMMUNICATE THE DESIRED STATE TO ALL WHO ARE IMPACTED?

My client Sylvia recently earned her Managed Change™ Agent Certification. She called me last week asking for some advice. Sylvia told me she worked with her Sponsor and the senior leadership team to define the Desired State…

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Jeanenne LaMarsh is Retiring

My colleague and close friend Jeanenne LaMarsh has decided to retire from LaMarsh Global at the end of the year.

Words fail to express the many ways in which she has impacted my life, and I’m sure many of our lives, both personally and professionally. She will be greatly missed, but…

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6 Lessons Learned From Failed Change Projects

WHAT CAN AN ORGANIZATION LEARN BY ANALYZING FAILED CHANGES?

I recently met with the EVP of Finance for a global pharmaceutical company who has lead responsibility for implementing a new ERP system across the enterprise. He told me that this is their third attempt with the implementation and that his company has…

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These 5 Questions Will Better Define Change Management for Your Organization

At times, we find ourselves having difficulties explaining to leaders what change management is, why it is so important and how it adds value. When this happens, we struggle trying to get peers to appreciate the impact change management discipline can have on the ability to successfully lead change and…

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Why One Company Calls Resistance a Gift | Video Transcript

The project team can’t help but be frustrated occasionally, sometimes frequently, by the impediments thrown in their way by people who don’t want to change.

You and I, as change management practitioners, try to figure out what causes that resistance and design ways to deal with it when it exists. We know…

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Sharing the Best Change Management Resources

Over the past few years, we have been freely sharing our change management thought leadership with you and your colleagues.

Very importantly, we have focused the weekly blog posts, eBooks, podcasts, tools, videos and other resource downloads on helping you improve the way in which change is managed in your organization.…

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Why One Company Calls Resistance a Gift | Video

MANAGED CHANGE™ MINUTES EPISODE 13

In final episode of Managed Change™ Minutes, Rick explains how resistance can lead to positive results…

Want more? View additional Managed Change™ Minutes episodes and access free change management resources.

Change Management Resourcing as a Business Decision: A Free Guide

8 CRITICAL ELEMENTS TO HELP YOU DECIDE TO HIRE, BUY, RENT OR BUILD THE CHANGE MANAGEMENT RESOURCES YOU NEED

I am asked several times a week if I know anyone I can recommend to fill an open change management position, so I know there must be a huge demand for qualified change…

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10 Tips for Effective Change Management Communication

I just received my invitation to David Grossman’s webinar Ultimate Communicator’s Checklist: The 7  Habits Every Communicator Must Master on 6/25 and was excited to register here, because communication is so relevant to successful change management. Coaching one of our client change teams recently, I was reminded of…

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Where Do You Get Your Information About Resistance? | Video Transcript

We know what causes resistance. We have designed tools to collect the data needed to determine who will exhibit what resistance and for what reasons. What frequently overwhelms the change management practitioners we work with is where they go to get that information.

When they complete a Key Role Map or…

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How Does Resistance Impact Return on Investment (ROI)?

EXPLORING THE VALUE OF CHANGE MANAGEMENT & ROI: PART 2

Change Agents, Practitioners and Sponsors are well aware of the impact resistance has on the overall success of projects and the acceptance/adoption of the change by those impacted. Resistance identification and mitigation are at the core of the LaMarsh Global Read More ›