LaMarsh Global’s official blog, where change management thought leaders make the case for successful change.


Importance of the Change Management Standard [Video]

Rick Rothermel, CEO of LaMarsh Global, articulates for us the importance of the ACMP standard and how it has been evolving and will continue to evolve at the pace of change.

Because the ecosystem of business is changing rapidly, clients want things to happen quicker, more efficiently. They also want to…

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6 Tips for Managing Culture Clash

How can converging organizations leverage change management discipline to successfully integrate their respective, unique cultures?

One of our clients, a southwest regional organization that is aggressively acquiring independent practices and specialty centers, recently asked me this question.  The company’s goals are to create a system that will better serve a larger customer base and to…

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3 Easy Ways to Engage Targets in the Change Process

How can we get Targets to accept accountability for understanding the project and for making it happen?

My client Sophia emailed me to share her frustration with the Targets impacted by her current change initiative. Overall, they simply refused to participate in the change process and, unfortunately, they took too much…

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4 Ways to Shift the Conversation From Change Management to Risk Mitigation

How do you convince leaders that managing change is important?

I met Eduard at Change Management 2016, this year’s ACMP Global Conference in Grapevine, Texas. We talked about how challenging it was for him to apply change management discipline within his organization. He couldn’t convince his leadership team of why the organization should embrace the…

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How to Leverage Your Change Agent Network

What is the best approach to coordinating the efforts of multiple Change Agents supporting an enterprise-wide change implementation?

This question comes from Kung Jin, who earned his advanced certification just over a year ago. He was recently appointed to the position of Chief Change Officer for a global distribution organization. He told me he is…

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10 Building Blocks of Organizational Change Capability

How is developing change management competency different from creating organizational change capability?

We recently received an RFP from a global manufacturing organization interested in creating “change management” competency across the enterprise.  

Our team attended a Q&A session. We were asked, “How is developing change management competency different from creating organizational change capability?”

In the video,…

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How to Coach Up Ineffective Change Sponsors


I received an email from a former client who is now a Change Agent working on a mission-critical change project. In her message, she wrote that her project’s Sponsor recently changed and that her new supervisor is pushing her to get done with…

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3 Ways Change Management Improves Business Strategy


My client Alexis contracted LaMarsh Global to work with her senior leadership team on the development of their business strategy. She recognized that defining and implementing a business strategy requires change management discipline to be successful. Her CEO respected her opinion but was skeptical…

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10 Tips for Communicating the Desired State


My client Sylvia recently earned her Managed Change™ Agent Certification. She called me last week asking for some advice. Sylvia told me she worked with her Sponsor and the senior leadership team to define the Desired State…

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6 Lessons Learned From Failed Change Projects


I recently met with the EVP of Finance for a global pharmaceutical company who has lead responsibility for implementing a new ERP system across the enterprise. He told me that this is their third attempt with the implementation and that his company has…

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These 5 Questions Will Better Define Change Management for Your Organization

At times, we find ourselves having difficulties explaining to leaders what change management is, why it is so important and how it adds value. When this happens, we struggle trying to get peers to appreciate the impact change management discipline can have on the ability to successfully lead change and…

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Sharing the Best Change Management Resources

Over the past few years, we have been freely sharing our change management thought leadership with you and your colleagues.

Very importantly, we have focused the weekly blog posts, eBooks, podcasts, tools, videos and other resource downloads on helping you improve the way in which change is managed in your organization.…

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Change Management Resourcing as a Business Decision: A Free Guide


I am asked several times a week if I know anyone I can recommend to fill an open change management position, so I know there must be a huge demand for qualified change…

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10 Tips for Effective Change Management Communication

I just received my invitation to David Grossman’s webinar Ultimate Communicator’s Checklist: The 7  Habits Every Communicator Must Master on 6/25 and was excited to register here, because communication is so relevant to successful change management. Coaching one of our client change teams recently, I was reminded of…

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Avoid Cultural Faux Pas and Complete a Culture Impact Check

Traveling internationally for the past few weeks, I am reminded of the impact culture has on our ability to effectively lead and implement changes throughout our organizations. As much as the world continues to become homogenous at an alarming speed and many people and cultures try to emulate the West,…

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10 Strategies for Change Management Professional Development

Last week I attended Change Management 2017, the annual professional development conference organized by the Association of Change Management Professionals (ACMP). It was a great event attended by more than a thousand practitioners.  It was extremely well done and beneficial to all who attended. Participating in the event reminded…

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How Do We Establish Good Sponsorship?

To train or not to train? Is this the only question?

The discipline of change management has become more and more recognized as a business critical competency. As a result, LaMarsh Global thought leaders are asked to train larger numbers of employees to be Change Agents. A well-designed and executed organization-wide…

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Sharing the Best Ways to Address Culture in a Change

The fast pace of change and the volume of changes happening in organizations today make it very challenging to pay attention to culture, an essential element of the change process. Join our efforts to identify and share best practices to manage the impact of culture on change.

More and more, our LaMarsh…

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6 Ways to Articulate the Case for Change | Rick’s Reflections

The New Year is always a time of excitement and anticipation. It’s both the time to celebrate what we accomplished the year before and an opportunity for a fresh start as we launch into 2015.

Overall, we must take advantage of the chance to strategize and plan better as we are…

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Changing the Way Change Happens… and Sustaining Your Edge in an Ever Changing Global Society | Rick’s Reflections

Twenty years ago, Jeanenne LaMarsh wrote a seminal book on change management and the need for individuals and organizations to pay attention to the way in which they engage in the change process.

Changing the Way We Change has been distributed around the world, published in multiple…

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