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Latest News
Free Change Management Virtual Seminar Series First Session: The 10 Minute Triage Once enrolled, you will receive additional tutorials in the seminar series on a regular basis. In each of the tutorials we will focus on obstacles and challenges change agents experience in their work – all highlighted in The 10 Minute Triage. In each tutorial we will present a Case Study showing you how the LaMarsh & Associates Managed Change™ framework and tools can help you achieve the results your leadership expects from the changes you manage. We will draw upon our 30 years of experience working with clients trying to manage change effectively and our observations and insights as to why changes fail. To supplement the tutorials, LaMarsh & Associates consultants will host a monthly Change Agent Chat during which we will dialogue with you and others enrolled in the Managing Change Successfully in 2010 seminar series. We will share our client experiences and encourage you to discuss the challenges and achievements you are experiencing. The Change Agent Chats are scheduled from 8:00-9:00 a.m. Central Time on the 21st of April, May, June and July. When you enroll in the seminar series you will receive an Outlook Meeting Notice you can add to your personal calendar. To receive more information and enroll in the free Managed Change™ Virtual Seminar Series e-mail nsturznick@lamarsh.com. Feel free to share this announcement with colleagues and leaders who could benefit from the strategies and tactics necessary for Managing Change Successfully in 2010.
The Eight Most Important Tools in Your Change Management Tool Box What do you need to make change happen successfully?...to address the needs of the people impacted by your change project? Data……data about their concerns and issues so that the strategic and tactical plans you develop will address their needs effectively and efficiently. Knowing exactly what data to gather, how to collect it and what to do with that data once collected is at the core of effective change management. The LaMarsh & Associates Managed Change™ Field Guides are a core component of our proven change management approach and we are pleased to offer them to you. Each guide includes a specific tool for data collection and techniques for analysis that leads to effective development of the Change Management Strategy. The following Managed Change™ Field Guides can be used as a complete set for comprehensive data collection over the range of potential resistance sources or can stand alone as supplements to other change management approaches. Current State Analysis A process for determining if there is a sufficient business case in the data to satisfy the understanding of the people impacted that change is necessary. Desired State Design A process to ensure a common, shared understanding of the future among the leadership and the people impacted. Delta Dip Assessment An assessment of the potential impact of a decrease (dip) in critical measurements that could occur as the change is implemented and the impact of that dip on the leadership and people impacted by the change. Key Role Map Assessment Identification and assessment of all Target populations and Sponsors to ensure that the people impacted get the attention necessary to successfully change. Multiple Change Impact Assessment This assessment provides a comprehensive and integrated picture of the multiple changes demanding the attention and energy of the Target populations and the impact of those multiple changes on your change project. History Audit An analysis of the way previous changes were perceived and the conclusions people draw about the organization’s capability to make the current change happen successfully. Culture Audit A comparison of the beliefs and behaviors in the Current State and those required in the Desired State and the degree of change in the Culture required. Resistance Analysis: the InfoMatrix The Resistance Analysis tool, the InfoMatrix or Resistance Matrix, is the repository for all of the resistance data for each Target or Target group impacted by the change. The InfoMatrix is the key source for data in determining the focus of each resistance mitigation solution. ***Special Introductory Offer: For a limited time we are making our Current State Analysis Field Guide and the Managed Change™ Field Guide Overview available to you at no charge. Additional Field Guides can be purchased for $35USD each or $185USD for the entire series. To get your free Current State Analysis Field Guide and Managed Change Field Guide Overview or to order the series, please contact Nicole Sturznickel at 312-464-1349 or nsturznick@lamarsh.com. AMEX, Visa & MasterCard only.
The Pharmaceutical Industry & Change Management As part of our continuing commitment to helping the pharmaceuticals industry successfully manage the changes it is facing Jeanenne LaMarsh recently completed an in-depth interview during which she discussed the issues that pharmaceutical companies face and the change management considerations that need to be integrated into addressing those challenges. You can read Jeanenne's interview in the Future Pharmaceuticals magazine. Turn and Face the Change can be accessed on pages 136-139 You can listen to or download the live interview with Jeanenne from the FuturePharma website. In addition, the first of three editorials Jeanenne has written, When a Society Changes: A Shift in America's Willingness to Support a New Way to Provide Healthcare Provokes a Change Dilemma, is in Future Pharmaceuticals. Registered users of their website (free) can access by clicking here. If you want more information, contact Catherine Wolpert at cwolpert@lamarsh.com. The Downsizing Dilemma The amount of downsizing continuing to occur has triggered a strong need to address this business requirement from a change management perspective. In addition to working directly with several clients to build a change management strategy into this difficult change, we have made available two opportunities for you to access our thinking and experience in this difficult change. Jeanenne LaMarsh, our Founder and CEO, recently made a presentation to the America Society of Quality (ASQ) World Conference on Quality: The Role of Change Management as Downsizing Affects Your Organization. If you are a member of ASQ, the audio and accompanying PowerPoint presentation is available to you at http://wcqi.asq.org/presentations. If you are not a member but are interested in the presentation, contact Lew Lash at LaMarsh & Associates: llash@lamarsh.com. On this same topic, Ms LaMarsh has written an article entitled How Companies Reduce the Downside of Downsizing to be published in the November-December 2009 issue of the magazine "Global Business and Organizational Excellence", Volume 28. Issue 7. Change Management as an Integral Part of Project Management In recent years, we have observed that many of our new Managed ChangeTM "learners" have strong backgrounds in project management. In fact, many of you are certified by the Project Management Institute (PMI) in the PMBOK® Guide. Because Managed ChangeTM is such a strong complement to the project management discipline and activities, PMI has certified LaMarsh & Associates and has begun awarding 14 PDU (Professional Development Unit) credits to our learners for completing the Managed ChangeTM Workshop Program. This award can be retroactive. If you are a member of PMI and want to receive your PDU credits from PMI for successfully completing the Managed ChangeTM Workshop you have taken in the past, please contact nsturznick@lamarsh.com for further instructions. Come Blog with Us LaMarsh & Associates, Inc. thinks about change management all the time. We exchange ideas and thoughts and experiences among ourselves within the firm. The idea of inviting you to join us in that sharing is the foundation of our new blog, lamarshandassociates.wordpress.com. Join us there, as each month we will consider an element of change and change management and share among ourselves and with you. LaMarsh and Associates, Inc. Partners with Lawson Software After a detailed analysis of change management market leaders and rigorous partner selection process, Lawson Software has selected LaMarsh and Associates, Inc. as a certified business partner. One of the critical decision factors was based on the full-scale application support that LaMarsh and Associates provides to its clients using a proven, tangible and disciplined methodology. The results of this trusted partnership has provided both firms with an opportunity to deliver a long-term sustainable change as well as maximize the benefits of Lawson Software's world-class enterprise software and services solutions. To learn more about how our partner has delivered results for our mutual clients, please contact Catherine Wolpert at (312) 498-3092 or cwolpert@lamarsh.com LaMarsh & Associates, Inc. to Provide Consulting on Prosci's ADKAR Model LaMarsh & Associates, Inc. is pleased to announce that it is now a resource to Prosci clients who need consultative support as they apply ADKAR to their change projects. Prosci is an independent research company in the field of change management and business process design. Prosci's ADKAR® model and LaMarsh & Associates, Inc.'s Managed ChangeTM model have become two of the most widely used approaches for managing the people side of change in corporations and government agencies. The two firms have a long history of cooperation going back to the founding of Prosci in 1994. For more information contact Catherine Wolpert at cwolpert@lamarsh.com |
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