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A Change Resource for Employees

Having devoted her attention and that of LaMarsh & Associates to developing the abilities of change agents and sponsors for the past thirty years, Jeanenne LaMarsh has now turned her attention to the third critical party in any change: the people impacted, the targets of change. Her new book, Change Better Survive – and Thrive – During Change at Work and Throughout Life, will help anyone facing change to gain more control over the change and the role they play in it. Designed to help employees and people experiencing change in their personal lives, the book contains a Personal Change Management Plan workbook that will give the reader insight into what is needed to deal with the changes being asked of him or her at work or changes at home and how to get those needs met.

Great practical advice about change management from a great change management practitioner
Steve King
Executive Education, University of Wisconsin

I am a "change master" and reading Change Better made me realize I just missed the most crucial part of a change related to the transformation of a retirement income replacement strategy. Why, because we didn't ask employees to develop a personal change management plans. Does change ever quit changing? You have to read Change Better.
John Heller
Vice President and Chief Information Officer
Caterpillar Inc

To read more about Change Better, click here >>

To purchase Change Better, click here >>


Free Change Management Virtual Seminar Series

Have your past experiences managing change been less successful than anticipated? Has it been difficult to convince your senior leadership that a disciplined approach to planning and implementing change is necessary? Have you lost credibility in your role as a change agent? If you answered yes to any of these questions enroll today in the Managing Change Successfully in 2011 free virtual seminar series. New dates have been added so if you would like to hear the latest thinking from the thought leaders at LaMarsh and share with your colleagues around the world the issues of change management sign up today >>


The Eight Most Important Tools in Your Change Management Tool Box: Managed Change™ Field Guides

What do you need to make change happen successfully?...to address the needs of the people impacted by your change project? Data……data about their concerns and issues so that the strategic and tactical plans you develop will address their needs effectively and efficiently. Knowing exactly what data to gather, how to collect it and what to do with that data once collected is at the core of effective change management. The LaMarsh & Associates Managed Change™ Field Guides are a core component of our proven change management approach and we are pleased to offer them to you.

Each guide includes a specific tool for data collection and techniques for analysis that leads to effective development of the Change Management Strategy. The following Managed Change™ Field Guides can be used as a complete set for comprehensive data collection over the range of potential resistance sources or can stand alone as supplements to other change management approaches.

Current State Analysis          

A process for determining if there is a sufficient business case in the data to satisfy the understanding of the people impacted that change is necessary.

Desired State Design

A process to ensure a common, shared understanding of the future among the leadership and the people impacted.

Delta Dip Assessment

An assessment of the potential impact of a decrease (dip) in critical measurements that could occur as the change is implemented and the impact of that dip on the leadership and people impacted by the change.

Key Role Map Assessment

Identification and assessment of all Target populations and Sponsors to ensure that the people impacted get the attention necessary to successfully change.

Multiple Change Impact Assessment

This assessment provides a comprehensive and integrated picture of the multiple changes demanding the attention and energy of the Target populations and the impact of those multiple changes on your change project.

History Audit

An analysis of the way previous changes were perceived and the conclusions people draw about the organization’s capability to make the current change happen successfully.

Culture Audit

A comparison of the beliefs and behaviors in the Current State and those required in the Desired State and the degree of change in the Culture required.

Resistance Analysis: the InfoMatrix

The Resistance Analysis tool, the InfoMatrix or Resistance Matrix, is the repository for all of the resistance data for each Target or Target group impacted by the change. The InfoMatrix is the key source for data in determining the focus of each resistance mitigation solution.

To purchase visit the LaMarsh e-Store>>


LaMarsh & Associates and T2People Partnership Announcement
Jeanenne LaMarsh, Founder and Chief Executive Officer of LaMarsh & Associates, Inc., a world renowned consulting company focused on Change Management is proud to announce its presence and participation in Latin America markets through an affiliation agreement with T2People (Transformation through People), a Brazilian based consulting company, owned and directed by Daniel Araujo and Milton Carrera Maretti.

Lew Lash, Director Business Development at LaMarsh & Associates, adds "Per our agreement and plan, T2People will have exclusive distributorship rights to translate and commercialize LaMarsh’s flagship workshops, training programs and publications in Brazil and will be LaMarsh’s training and consulting affiliate in all Latin American countries on Organization Change Management matters".

With this announcement LaMarsh & Associates, with presence in North America and Europe, aggressively continues on its globalization path now focusing on rapidly expanding new markets.

Per Jeanenne LaMarsh: "Our company is now well positioned in Latin America to help corporations, local companies, non-profit organizations, associations, indeed, all type of institutions to better achieve their mission, whenever and wherever significant changes need to be effectively and efficiently managed and implemented".

T2People partner and director, Daniel Araujo concludes "I’ve known and admired Jeanenne and her methodology for many years, and I believe this is a perfect moment for us to join forces and bring to Latin American companies the change management support they need, in local language and consistent with local cultures".

For more information contact Nicole Sturznickel at nsturznick@lamarsh.com, 312-464-1349.


Change Management as an Integral Part of Project Management
In recent years, we have observed that many of our new Managed ChangeTM "learners" have strong backgrounds in project management. In fact, many of you are certified by the Project Management Institute (PMI) in the PMBOK® Guide. Because Managed ChangeTM is such a strong complement to the project management discipline and activities, PMI has certified LaMarsh & Associates and has begun awarding 14 PDU (Professional Development Unit) credits to our learners for completing the Managed ChangeTM Workshop Program. This award can be retroactive. If you are a member of PMI and want to receive your PDU credits from PMI for successfully completing the Managed ChangeTM Workshop you have taken in the past, please contact nsturznick@lamarsh.com for further instructions.


LaMarsh and Associates, Inc. Partners with Lawson Software
After a detailed analysis of change management market leaders and rigorous partner selection process, Lawson Software has selected LaMarsh and Associates, Inc. as a certified business partner. One of the critical decision factors was based on the full-scale application support that LaMarsh and Associates provides to its clients using a proven, tangible and disciplined methodology. The results of this trusted partnership has provided both firms with an opportunity to deliver a long-term sustainable change as well as maximize the benefits of Lawson Software's world-class enterprise software and services solutions. To learn more about how our partner has delivered results for our mutual clients, please contact Nicole Sturznickel at 312-464-1349 or nsturznick@lamarsh.com


LaMarsh & Associates, Inc. Provides Consulting on Prosci's ADKAR Model
LaMarsh & Associates, Inc. is pleased to announce that it is now a resource to Prosci clients who need consultative support as they apply ADKAR to their change projects. Prosci is an independent research company in the field of change management and business process design. The two firms have a long history of cooperation going back to the founding of Prosci in 1994. For more information contact Nicole Sturznickel at 312-464-1349 or nsturznick@lamarsh.com




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