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   Innovation: Does Change Management Play a Role? September, 2007 Issue R=QsxA A successful change is dependent on two key variables: a quality solution and the acceptance of that solution by the people who are impacted. In most organizations undergoing change of any kind, the change management process is typically started after a quality solution has been generated. But that may be too limited a view. A competitive environment and increased customer expectations push organizations to come up with better solutions—to be innovative in their thinking about their business . . . Lessons Learned What leaders should know about change Times Change Q&A with Jenenne LaMarsh Strategic Use of Change Management People often resist change, a behavior that usually results in failure Change Management in Action Individual change agents in any organization understandably are concerned with their own responsibilities, regardless of their importance to the entire company View a PDF version of the complete newsletter (532 KB). Become a "Case for Change" subscriber and receive e-mail alerts whenever we publish future issues. |
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