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   How Integrated Change Management Makes a Difference A U.S. based global pharmaceutical company determined that it needed to incorporate Lean Sigma into its quality improvement and cost reduction processes.To that end it set up a Center of Expertise in Lean Sigma in one of its business units. Built into that Center of Expertise is the competency in change management that will ensure that all appropriate people understand and accept this major organizational change. LaMarsh and Associates worked with the Center of Expertise to integrate Managed ChangeTM into their Lean Sigma methodology and to provide consulting support to the Lean Sigma office. The company's Director of Business Excellence notes, "Integrating change management into the Lean Sigma methodology and developing the capability to apply both at the same time is helping our change agents to be better practitioners of Lean Sigma. It makes their projects more successful and helps them to finish faster." The company piloted the Lean Sigma introduction at several sites in 2005. This included training the Green Belts, identifying the potential Black Belts and certifying individuals on-site as Managed ChangeTM ChangeMasters. With this certification, they are positioned to manage, coach and lead the company's change management teams. LaMarsh and Associates continues to provide consulting and coaching to these employees as they build change into their Lean Sigma environment. Become a "Case for Change" subscriber and receive e-mail alerts whenever we publish future issues. Newsletter home page >> Lamarsh and Associates, Inc.—taking the chance out of change For more information on how LaMarsh and Associates' workshops can improve your use of Six Sigma, please contact Lew Lash, Director of Business Development, at 262.236.0899 or llash@lamarsh.com |
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