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   Q&A with Jenenne LaMarsh Jeanenne LaMarsh, Founder and CEO of LaMarsh and Associates, has helped hundreds of companies worldwide achieve effective change. Q: What makes it difficult to be an innovator? A: While it is critical an organization designs itself to support innovation, it also must ensure its people have the skill to be innovative and creative. In the right organizational culture and structure and with the right tools and processes, individuals can thrive and do their best work. But innovators are challenged even in the best environment because of the specific personal qualities that contribute to their creative abilities. According to change management consultant Mitchell Ditkoff, innovators challenge the status quo, take risks and entertain the fantastic. They're curious, self-motivated, visionary and given to movement and interaction. Q: What's the problem with that set of attributes? A: Innovators have limited patience with those who think differently than they do. Often, innovators will clash with people who do not see the advantage of a particular change or are uncomfortable with the proposed improvement, especially those who are Targets of innovation. Q: How does an organization help the innovator? A: Organizations and leaders must build consideration for potential resistance into the design process. It's a delicate—but necessary—task. Become a "Case for Change" subscriber and receive e-mail alerts whenever we publish future issues. Next article >> Newsletter home page >> |
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