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Here are some tips to help you build an innovative organization:
Don't start with banners and t-shirts
It is critical to build the infrastructure to support innovation before launching an announcement of its success. The most effective way to become innovative is to examine all current major transformational changes and the long-term business strategy to ensure the four quadrants of the Desired State (Structure, Process, People and Culture) will support an innovative environment. Call out the need and build the infrastructure. Then you can put up banners and pass out t-shirts.
Don't start with training
Innovation can be taught, but success rates will be much higher if people who are to learn to be innovative have the personal attributes described above. Before sending the entire organization through innovation training, take a close look at the personal profiles of the people you expect to have most of the responsibility for innovation. Where do they sit in the organization today? Where should they sit? Are there enough people with those attributes? Do they feel valued and are they able to be successful?
Everyone in the organization will need some level of skill in innovation, but spend the bulk of your training dollars on those with the greatest potential to be successful.
Do reward innovation wherever you find it
Make sure the very infrastructure meant to encourage innovation doesn't actually stifle it. Can the fork lift driver on the loading dock be innovative? If so, how will you know? Only what is recognized and rewarded will be repeated.
Do build change management into the innovation processes
Innovation is only valuable when it is implemented. Every idea must, in its incubation stage, answer the question, "is this do-able?"
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