Managed Change™ Workshop

Develop and implement change management strategies and plans

The Managed Change™ Workshop is designed to provide emerging change management practitioners the opportunity to learn the Managed Change™ Methodology and to apply the concepts and tools to changes happening in their organizations.


LAMARSH GLOBAL IS OFFICIALLY RECOGNIZED AS A QUALIFIED EDUCATION PROVIDER™ FROM THE ASSOCIATION OF CHANGE MANAGEMENT PROFESSIONALS ®

PREREQUISITES

  • An interest in developing change management competency

 

CERTIFICATION Objectives

  • Develop a working knowledge of the Managed Change™ Methodology
  • Identify the potential organizational and individual resistance that will impact the success of a change
  • Design, build, & implement an initial change management strategy and project plan
  • Define the impact of organizational culture and history on successful implementations
  • Discover ways to assess and enhance the skills of people charged with making changes happen, such as leaders who serve as Sponsors
  • Design Communication, Learning, Reinforcement, and Sponsor Development action plans that address stakeholder resistance and appropriately modify behavior
  • Develop a basic plan to monitor project results to make sure that desired business outcomes are satisfied
  • Demonstrate the ability to effectively apply the Managed Change™ Methodology
WHAT TO EXPECT
DAY 1
  • An Overview of the Change Process
    • Change Management Strategy
    • Sources of resistance
    • Managed Change™ defined
    • Impact of culture and history
  • Managed Change™ Methodology
    • Internal and external change drivers
    • Scope and scale of change
    • Project Plan for managing change
    • Change Plan design and implementation
  • The Stages of Change
    • Current – Delta – Desired States
    • Risk/reward analysis
    • Profile of a well-managed change
  • Managing the Transition
    • Change approaches
    • Impact of multiple changes
    • Delta Dip performance
    • Change Headquarters
    • Change readiness
    • Documenting and mitigating resistance

 

DAY 2
  • Key Stakeholders: Sponsors, Change Agents  and Targets 
    • Key roles and responsibilities
    • Assessing and developing key roles
    • Stakeholder acceptance strategy
  • Learning, Communication, Reinforcement, & Sponsor Development  
    • Education and training for stakeholders
    • Communication plans for Current, Delta, and Desired States
    • Reward and reinforcement strategies
    • Effective learning plans for competency development
  • Change Plan Implementation
    • Resistance mitigation
    • Challenges of plan implementation
    • Integration with Project Management
  • Sustaining Performance
    • Exit strategy
    • Transition performance responsibility
    • Monitoring and sustainment strategies