Jeanenne LaMarsh
Founder and Chief Executive Officer

Biography

Jeanenne LaMarsh works in a consultative capacity with organizations committed to effective organizational change. She is internationally recognized as an expert in helping companies to implement successful change. Jeanenne works with senior management, key change agents, and people who need to change; helping them to understand change and build effective change management strategies.

Jeanenne founded L&A in 1979 as a firm that addresses the human factors that support successful change. Jeanenne is listed in "Who's Who in Contemporary Achievement."

While serving as both a consultant and teacher of the Managed Change™ model to L&A clients, Jeanenne has certified over 500 ChangeMasters throughout the world: people in L&A's clients who can teach and consult as an extension of L&A and as an internal resource to their organizations.

Jeanenne's most recent book on change and change management, Master Change, Maximize Success, co-authored with Rebecca Potts, was published this year by Chronicle in the United States and Duncan Baird in London. Her previous book, Changing the Way We Change, was published by Addison-Wesley in 1995. In addition, she has written numerous articles and book chapters, the most recent (2004) in Industry Management and Employee Relations.

Clients

Client relationships
Abbott Laboratories
Bank of America
Danfoss
KONE Corp
Sony Pictures Ent.
AC Nielson
Caterpillar Inc
Ford Motor Co.
Motorola
State of Florida

Background

Building on the foundation of her education in human dynamics and behavior disabilities and throughout a professional career that spans over 35 years, Jeanenne has built her expertise in understanding how people make choices about whether to change or not to change.

Jeanenne has built this experience and the insights gained in this process into a model of Managed Change that is the foundation of the L&A’s change management strategy.

From a myriad of client experiences, she laid the foundation of a methodology to apply Managed Change to change projects such as mergers/acquisitions, system implementations, major reorganizations within L&A’s clients, and fundamental changes in work flow, organizational structure, and in the culture of organizations.

Education

• M.A., Kent State University
• B.S., University of Wisconsin