Common Mistake: Not Getting the Nay-Sayers Involved Early
Common Challenge: Resistance Grows in the Shadows
Quick Summary
Ignoring skeptics doesn’t make them disappear. In fact, sidelining resistors early in a change effort can amplify their influence and deepen the resistance. This article explores how to engage critical voices early to build credibility and reduce risk.
The Challenge
Change leaders often try to build momentum by engaging only the most supportive stakeholders at first. While this seems efficient, it can backfire. When vocal opponents are excluded, they can create counter-narratives, undermine trust, and mobilize resistance behind the scenes.
Why It Matters
The people who resist change often have legitimate concerns—and valuable insights. Ignoring them delays inevitable conflict and can damage adoption. Bringing them in early turns threats into opportunities for clarity, improvement, and transparency.
The LaMarsh Perspective
The LaMarsh Managed Change™ Model encourages early identification of risks—including resistance from key stakeholders. Proactively engaging skeptics is not only smart—it’s strategic. When managed well, their feedback helps refine the approach and increases the likelihood of success.
How-To Solution
Map the Stakeholder Landscape
Identify early who may be most impacted—and most skeptical.Listen Before You Convince
Approach with curiosity, not persuasion. Ask: “What concerns you most?”Validate Concerns
Acknowledge what’s real. Resistance is often rooted in past experiences or fear of loss.Invite Co-Creation
Bring critical voices into planning sessions. Ownership reduces opposition.Communicate Their Role
Be clear how their input has been used. Transparency builds trust.
Pro Tip
Silencing skeptics doesn’t eliminate resistance—it strengthens it. Use resistance as a signal, not a barrier.
Wrap-Up & CTA
Don’t wait until resistance derails your initiative. Engage the challengers early and channel their energy into constructive contributions.
👉 Need help mapping resistance? Join our next Managed Change Workshop or Schedule a Coaching Session.