Common Mistake:Treating change as a one-time event rather than an ongoing transition.

Common Challenge:
Organizations often concentrate effort around launch milestones—system go-lives, announcements, or structural changes.

These moments are visible, measurable, and easy to plan around.

But they are not where change succeeds or fails.

The real work begins after the event.

After launch:

  • Employees must adapt behaviors

  • Managers must reinforce expectations

  • Teams must integrate new ways of working

This transition takes time.

When organizations treat change as complete at launch:

  • Reinforcement declines

  • Attention shifts

  • Old behaviors return

The result is partial adoption at best—and regression at worst.

Change is not an event. It is a behavioral transition.

It requires sustained reinforcement until new behaviors become the default.

Organizations that sustain focus beyond launch are far more likely to achieve lasting adoption. Managing change as a process, not an event, is a foundational principle in LaMarsh’s approach to sustained results.

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When to Intervene in a Struggling Change